Terms of service

1. Acceptance of Terms

Welcome to Safetyfox, an AI-powered platform for generating health and safety risk assessments and method statements. These Terms of Service ("Terms") govern your use of our website, software, and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and Safetyfox. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.

2. Description of Service

Safetyfox provides an AI-powered platform designed to assist UK businesses in creating health and safety documentation, including:

• Risk assessment generation and management
• Method statement creation and editing
• Document formatting
• PDF generation and download capabilities
• Document storage and management
• AI-guided assessment processes
• Customer support and guidance

Our Service is designed to assist with health and safety compliance but does not replace professional health and safety expertise or legal advice.

3. User Accounts and Registration

To access certain features of our Service, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Use the Service only for lawful purposes and in accordance with these Terms

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether authorized by you or not.

4. Subscription Plans and Billing

Free Plan

• Create and preview unlimited risk assessments and method statements
• Document previews are watermarked
• Pay-as-you-go: £15 per document to download a clean PDF & Word copy
• Standard customer support via email
• Access to core AI-powered assessment tools

Pro Plan

• Unlimited clean document downloads (PDF & Word)
• Advanced document management and editing features
• Priority customer support
• Enhanced AI capabilities and industry-specific templates
• Document revision history and advanced analytics

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All payments are processed securely through Stripe, our third-party payment processor. By subscribing to a paid plan, you authorize us to charge your designated payment method for the applicable fees.

Subscription fees are non-refundable except as expressly stated in these Terms or as required by applicable law.

Automatic Renewal and Cancellation

Paid subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellations take effect at the end of the current billing period.

Upon cancellation, you will retain access to paid features until the end of your current billing period, after which your account will revert to the free pay-as-you-go plan.

5. User Responsibilities and Conduct

As a user of Safetyfox, you agree to:

• Provide accurate and complete information about your workplace and safety requirements
• Review all generated documents carefully before implementation or use
• Ensure generated documents are appropriate for your specific workplace conditions
• Comply with all applicable health and safety laws and regulations
• Use the Service only for legitimate business purposes
• Respect the intellectual property rights of Safetyfox and third parties
• Not attempt to reverse engineer, decompile, or extract source code from our Service
• Not use automated systems to access our Service without explicit permission
• Not share your account credentials with unauthorized persons
• Not engage in any activity that could harm, disable, or impair our Service

Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to encourage illegal activities
• To violate any applicable laws, regulations, or third-party rights
• To transmit harmful, offensive, or inappropriate content
• To attempt unauthorized access to our systems or other users' accounts
• To interfere with or disrupt the Service or its servers
• To resell or redistribute the Service without authorization
• To create false or misleading risk assessments
• To bypass usage limitations or access controls

6. Intellectual Property Rights

The Safetyfox Service, including its software, algorithms, content, design, trademarks, and other intellectual property, is owned by us and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

Your Content

You retain ownership of the information you provide about your workplace and the documents you generate using our Service. However, by using our Service, you grant us a limited license to use this information to:

• Provide and improve our Service
• Generate your requested documents
• Analyze usage patterns (in anonymized form)
• Enhance our AI algorithms and capabilities

Restrictions

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

7. Disclaimers and Limitation of Liability

Service Disclaimers

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of generated content
• Uninterrupted or error-free operation
• Security or freedom from viruses or harmful components

Limitation of Liability

To the fullest extent permitted by applicable law, Safetyfox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or operational delays
• Personal injury or property damage
• Regulatory fines or penalties
• Legal costs or expenses

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim, or £100, whichever is greater.

8. Indemnification

You agree to indemnify, defend, and hold harmless Safetyfox, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service or generated documents
• Your violation of these Terms or applicable laws
• Your infringement of any third-party rights
• Any workplace incidents or safety violations
• Any inaccurate or incomplete information you provide

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Statement, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Statement. We are committed to protecting your data in accordance with UK GDPR and other applicable data protection laws.

10. Service Availability and Modifications

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control
• Security incidents or investigations

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also impose usage limits or restrictions on certain features.

11. Termination

Either party may terminate this agreement at any time. We may terminate or suspend your account and access to the Service immediately, without prior notice, if you:

• Breach any provision of these Terms
• Engage in fraudulent or illegal activities
• Violate the rights of other users or third parties
• Fail to pay applicable fees
• Use the Service in a manner that could harm our business or reputation

Upon termination, your right to use the Service will cease immediately. We may delete your account and associated data, though we may retain certain information as required by law or for legitimate business purposes.

12. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes amicably.

13. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, terrorism, pandemic, labor disputes, or technical failures of third-party services.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect and continue to be binding and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Statement and any other legal notices published on our Service, constitute the entire agreement between you and Safetyfox concerning the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Safetyfox.

16. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms and our rights and obligations hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.

17. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Safetyfox.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiries promptly and work to resolve any concerns you may have about our Terms of Service.

19. Effective Date

These Terms of Service were last updated on 15 October 2026. They are effective as of the date you first access or use our Service and will remain in effect until terminated in accordance with these Terms.